--- title: My computer is not starting description: First Troubleshooting of Computer not starting --- [Skip to content](https://support.medinbox.com/kb/my-computer-is-not-starting#main-content) English Show submenu for translations ![LOGO-Medinbox-RVB](https://support.medinbox.com/hubfs/LOGO-Medinbox-RVB.svg) Open main navigation Close main navigation - English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Medinbox Support](https://hub.medinbox.com/kb?hsLang=en) 2. [Hardware](https://hub.medinbox.com/kb/hardware?hsLang=en) 3. [PC](https://hub.medinbox.com/kb/hardware?hsLang=en#pc) # My computer is not starting Attempting to power up your Medinbox Corebox yields no response   Firstly, check if the power cable is correctly connected. You will find at the bottom of the Corebox, the power socket and cable. ![](https://support.medinbox.com/hubfs/Knowledge%20Base%20Import/10970233958557-1.png) Verify the correct position of the power switch, located just above the power socket. Ensure that the cable linked to the Corebox is appropriately connected to its power socket. Try now to power your Corebox by pressing on any key on the keyboard.   If all attempted solutions have been unsuccessful, please don't hesitate to contact **Medinbox Support Services** for further assistance: *support@medinbox.com*   - [Corebox](https://hub.medinbox.com/kb/corebox?hsLang=en#main-content) - [Getting started](https://hub.medinbox.com/kb/corebox?hsLang=en#getting-started) - [Product-specific Troubleshooting](https://hub.medinbox.com/kb/corebox?hsLang=en#product-specific-troubleshooting) - [Air](https://hub.medinbox.com/kb/air?hsLang=en#main-content) - [Getting started](https://hub.medinbox.com/kb/air?hsLang=en#getting-started) - [Product-specific Troubleshooting](https://hub.medinbox.com/kb/air?hsLang=en#product-specific-troubleshooting) - [Hardware](https://hub.medinbox.com/kb/hardware?hsLang=en#main-content) - [PC](https://hub.medinbox.com/kb/hardware?hsLang=en#pc) - [Audio](https://hub.medinbox.com/kb/hardware?hsLang=en#audio) - [Cameras](https://hub.medinbox.com/kb/hardware?hsLang=en#cameras) - [Capture Cards](https://hub.medinbox.com/kb/hardware?hsLang=en#capture-cards) - [Displays](https://hub.medinbox.com/kb/hardware?hsLang=en#displays) - [Storage](https://hub.medinbox.com/kb/hardware?hsLang=en#storage) - [Applications](https://hub.medinbox.com/kb/applications?hsLang=en#main-content) - [Producer](https://hub.medinbox.com/kb/applications?hsLang=en#producer) - [Case Library](https://hub.medinbox.com/kb/applications?hsLang=en#case-library) - [Microsoft Windows](https://hub.medinbox.com/kb/applications?hsLang=en#microsoft-windows) - [Communication Apps](https://hub.medinbox.com/kb/applications?hsLang=en#communication-apps) - [Intercom](https://hub.medinbox.com/kb/intercom?hsLang=en#main-content) - [Getting Started](https://hub.medinbox.com/kb/intercom?hsLang=en#getting-started) - [Product-specific Troubleshooting](https://hub.medinbox.com/kb/intercom?hsLang=en#product-specific-troubleshooting) Copyright © 2026, Medinbox